(704) 376-1911

SC Health Facilities Licensing Bureau offers a way for you to make a complaint against a South Carolina-licensed health care facility. It is recommended that you exhaust all resources trying to resolve your complaint with the licensed facility prior to making a complaint. If that route is unsuccessful, then the SC Health Facilities Licensing Bureau will provide you with assistance.

If you are complaining of abuse in a facility, you need to make your complaint DIRECTLY to the office of the Lieutenant Governor’s Office on Aging.

While complaints made anonymously are accepted by the bureau, you will not be kept informed of the outcome of the investigation due to lack of contact information.

You may file your complaint online here. Otherwise, you will need to complete the DHEC Form 0284 Complaint Form along with any documentation supporting your complaint and email/mail or fax in your complaint.

  • By email:
    bhfl@dhec.sc.gov
  • By mail:
    DHEC
    Bureau ofHealth Facilities Licensing
    2600 Bull Street
    Columbia, SC, 29201
  • By fax:
    803-545-4212

If you are only able to make a complaint by phone, please call 803-545-4370 and let the operator know you wish to file a complaint.

Three Ways We Can Help You Today

  • Help you understand your rights as they apply to your unique case
  • Help you to know which medical treatments may be needed
  • Help take calls and handle the paper work from insurance companies

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Use the simple form below to send a message directly to our lawyers. We will respond within 1 hour or less during business hours. You may also call us at (704) 376-1911.
  • Any response to the questions are general information, and I will not be charged for the response to this email question. I further understand that the law for each state may vary, and therefore, I will not rely upon this information as legal advice.

    Since this matter may require advice regarding my home state, I agree that local counsel may be contacted for referral of this matter.

    Contacting us does not create an attorney-client relationship.

Reviews

Rick McManus


Google Reviews

I was involved in an accident with an uninsured driver, so I contacted the attorney that I had used in a previous case. I explained to them the situation and they advised me that there was no way that I would be able to recover anything so they would not take my case. I then contacted Charles Monnett & Associates and they accepted my case and I am happy to say that their expert staff was able to settle my case with the insurance companies for $128,000.

Meredith Eastridge


Google Reviews

In October 2010, my pregnant wife and I were in a horrendous accident in Charlotte, NC, caused by a drunk driver. We were struck head on by the driver traveling at nearly 100mph and sustained many life threatening injuries. We lost our unborn baby and were fighting to stay alive ourselves. This is not a time we could even think about an attorney, but fortunately, people we care about found Mr. Monnett! This incredible man visited us in the hospital at our request and made everything so easy for us during such a trying time. There's not another person on earth with whom I would trust such an important endeavor. His experience and knowledge overshadowed the defense by leaps and bounds. Mr. Monnett remained steadfast and confident throughout the process, while ultimately prevailing, it was amazing. I offer my highest recommendation to this great man and his top notch firm.

Susan Zakanycz


Google Reviews

Charles Monnett was very helpful and lead me through the whole legality of my case. Charles was always available and informative on this process.

Free Consultation

Use the simple form below to send a message directly to our lawyers. We will respond within 1 hour or less during business hours. You may also call us at (704) 376-1911.
  • Any response to the questions are general information, and I will not be charged for the response to this email question. I further understand that the law for each state may vary, and therefore, I will not rely upon this information as legal advice. Since this matter may require advice regarding my home state, I agree that local counsel may be contacted for referral of this matter. Contacting us does not create an attorney-client relationship
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