(704) 376-1911

SC Health Facilities Licensing Bureau offers a way for you to make a complaint against a South Carolina-licensed health care facility. It is recommended that you exhaust all resources trying to resolve your complaint with the licensed facility prior to making a complaint. If that route is unsuccessful, then the SC Health Facilities Licensing Bureau will provide you with assistance.

If you are complaining of abuse in a facility, you need to make your complaint DIRECTLY to the office of the Lieutenant Governor’s Office on Aging.

While complaints made anonymously are accepted by the bureau, you will not be kept informed of the outcome of the investigation due to lack of contact information.

You may file your complaint online here. Otherwise, you will need to complete the DHEC Form 0284 Complaint Form along with any documentation supporting your complaint and email/mail or fax in your complaint.

  • By email:
    bhfl@dhec.sc.gov
  • By mail:
    DHEC
    Bureau ofHealth Facilities Licensing
    2600 Bull Street
    Columbia, SC, 29201
  • By fax:
    803-545-4212

If you are only able to make a complaint by phone, please call 803-545-4370 and let the operator know you wish to file a complaint.

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  • Help you understand your rights as they apply to your unique case
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  • Help take calls and handle the paper work from insurance companies

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Use the simple form below to send a message directly to our lawyers. We will respond within 1 hour or less during business hours. You may also call us at (704) 376-1911.
  • Any response to the questions are general information, and I will not be charged for the response to this email question. I further understand that the law for each state may vary, and therefore, I will not rely upon this information as legal advice.

    Since this matter may require advice regarding my home state, I agree that local counsel may be contacted for referral of this matter.

    Contacting us does not create an attorney-client relationship.

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I was involved in an accident with an uninsured driver, so I contacted the attorney that i had used in a previous case. I explained to them the situation and they advised me that there was no way that i would be able to recover anything so

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In October 2010, my pregnant wife and I were in a horrendous accident in Charlotte, NC, caused by a drunk driver. We were struck head on by the driver travelling at nearly 100mph and sustained many life threatening injuries

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Charles Monnett was very helpful and lead me through the whole legality of my case. Charles was always available and informative on this process.

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Use the simple form below to send a message directly to our lawyers. We will respond within 1 hour or less during business hours. You may also call us at (704) 376-1911.
  • Any response to the questions are general information, and I will not be charged for the response to this email question. I further understand that the law for each state may vary, and therefore, I will not rely upon this information as legal advice. Since this matter may require advice regarding my home state, I agree that local counsel may be contacted for referral of this matter. Contacting us does not create an attorney-client relationship
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