North Carolina’s laws against unfair and deceptive activity, the federal Telephone Consumer Protection Act (TCPA), and the Fair Debt Collection Practices Act (FDCPA) all have requirements that protect consumers from harassing phone calls, faxes, and text messages.
These laws are designed to stop or limit unwanted contact from:
North Carolina provides for damages of up to $5,000 per call for certain repeated conduct, and federal law provides for up to $1,500 per call. While these rules have exceptions and limitations, no one should be subjected to constant harassment from telemarketers or other solicitors.
We recently represented an individual receiving incessant phone calls from a creditor on his cell phone even after he had asked them to stop calling him. We settled his case for $150,000, and they agreed to waive the alleged debt he owed. We also recently reached a $70,000 settlement for a client receiving repeated harassing phone calls about a family member’s debt.